Everything you need to know about our Shipping - where we ship to...who we use...what options do we have available?
This free shipping offer is valid on all orders placed between 12:00am Monday 21 October 2025 and 11:59pm Sunday 26 October 2025 (AEST). The offer applies to standard shipping only, on all orders delivered within Australia, excluding Northern Territo
All Australian orders ship from our warehouse in Melbourne.It’s a tight, efficient operation — not a massive warehouse, but big enough to keep birds moving. From here, we ship to throughout Australia using the Australia Post network. Our warehouse sh
We ship all orders with Australia Post, straight from our fulfilment nest in Melbourne. We aim to dispatch same-day if you order before 12 noon AEST, Monday to Friday. Standard delivery times after dispatch:. Metro VIC, NSW, SA, QLD: 1–3 business day
Not exactly — we use the very well-respected Australia Post as our freight partners. Their published delivery times from dispatch follow:. Metro VIC, NSW, SA, QLD: 1–3 business days. Regional & WA, TAS: 3–6 business days. Northern Territory: 5–8 busi
Unfortunately, no. Each order can only be shipped to one address at a time. If you’re sending gifts to different people in different places, you’ll need to place separate orders — one for each shipping address. We know it’s not ideal if you’re sendin
Yes — but it’s not our favorite method.Technically, Australia Post does deliver to PO Boxes, but in reality, it can be slow or unreliable depending on the area. This tends to freak out the system sometimes!. If you’re able, we strongly recommend usin
Can I Send a Metalbird to Someone Overseas?. Yes...but not from this website. For sending outside Australia, you’ll usually get a better, faster deal by ordering from one of our local Metalbird stores. Each region has its own website, local warehouse
(What you pay, why it costs that, and where it goes). We don’t mark up shipping. What you pay at checkout is what the courier charges us — sometimes a bit less, depending on the order. We’re not trying to profit on postage, just get your bird to you