We always aim to get back to you within 24 hours. If you haven’t heard from us, check your spam folder — sometimes our replies take the scenic route. Still nothing? Give us a gentle nudge.

Metalbird Australia Help Center

Looking for help with your Metalbird Australia order? Find clear info on shipping, returns, and product care — no fluff, just solid support from the flock.

Metalbird Australia Help Center | Orders, Shipping & Returns

Who we are, where we came from, and what this flying art project is really about.

About Metalbird

What they’re made of, how they’re built, and why they belong in your backyard.

Product Info

Messed up your order? Need to change something? Here’s how to sort it before the bird takes flight.

Orders & Changes

Everything you need to know about our Shipping - where we ship to...who we use...what options do we have available?

Shipping & Delivery

Broken bird? Wrong bird? Changed your mind? Here’s the plan for returns, swaps, and quick fixes.

Returns & Damage

What’s in the box, how we pack it, and why it still looks good without ribbons and bows.

Unboxing & Packaging

Want to surprise someone with a bird in a box? Here’s how to do it without ruining the moment.

Gifting & Memorials

Steel that rusts on purpose and looks better for it. Everything about Corten and how it ages.

Materials & Weathering

Do you need an account? Not really. But if you want one, here’s what you can do with it.

Account & Subscriptions

Want to sell Metalbirds or buy a whole flock for your team? This is where you start.

Retail & Partnerships

Odds, ends, and the weirdly common questions that didn’t fit anywhere else.